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Brand CollabApril 2025

Swiggy, Porter, Society Tea — 8 Things I Learned From 12+ Brand Deals

Swiggy, Porter, Society Tea — 8 Things I Learned From 12+ Brand Deals

Over three years of brand collaborations across food delivery, logistics, beverages, fashion, and fintech, patterns emerge. These are the lessons that separate a good brand deal from a great one.

The first brand deal feels like validation. The fifth feels like work. The twelfth feels like craft. Somewhere around that third inflection point, you stop thinking about the deliverable and start thinking about the relationship — between the brand's identity and your audience's expectations, between their brief and your voice, between short-term performance and long-term trust.

Lesson one: the brief is a starting point, not a script. Swiggy's team came with a concept. We workshopped it into something that sounded like a Jatin reel, not a Swiggy ad. The final piece served the brand's objective while feeling native to the content. That gap — between the brief and the finished work — is where the creator adds value.

Lesson two: view count is a vanity metric; save rate and share rate are the reality. A reel with 400K views and 2,000 saves outperforms one with 800K views and 200 saves. The saves tell you who wants to come back; the shares tell you who trusts you enough to put their name on your content.

Lesson three: category exclusivity matters. After establishing a relationship with one food delivery platform, collaborating with a competitor within the same quarter would have eroded the audience's trust in both endorsements. Loyalty to categories — not just brands — is part of what makes the endorsement credible.

Lesson four: the Gujarati audience is very good at detecting inauthenticity. If a product does not fit the life they have seen you living in your content, they will say so in the comments. Choose collaborations where you can tell a true story about the product — not a technically-accurate-but-hollow one.

Lesson five: production quality signals investment. Not high budget — investment. A brand willing to spend a full day on a shoot, willing to do multiple takes, willing to iterate on the script, is a brand that cares about the outcome. Those collaborations consistently outperform the ones where the brief arrives on WhatsApp at 11 PM and the deliverable is due the next morning.

Lesson six: the best brand stories are not about the brand. Rapido's reel was about Ahmedabad traffic. Rewynd's reel was about digital nostalgia. The brand was the resolution, not the subject. This is counterintuitive for marketing teams — and it is precisely why creators who understand it are valuable.

Lesson seven: always negotiate usage rights upfront. A reel that performs well will be repurposed — on paid social, on the brand's website, in pitch decks. Know before you sign what that usage covers and for how long. Lesson eight, and perhaps the most important: your audience is the asset, not the follower count. Protect the relationship with them above everything else, and the brand deals will follow.

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